FAQ's

Question 1

WHY bearscloset.com

Answer

We provide the best trending day to day wears for our customer's and provide best outfit that suit your everyday style.

Question 2

How long are shipping times?

Answer

Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at bearscloset.com has an estimated delivery time that you can find in the product description.

Question 3

What happens if I receive the wrong item?

Answer

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

Question 4

Do you offer exchanges?

Answer

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.

Question 5

How do I search for products?

Answer

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.